> our approach

Quality people doing quality work for quality clients – Recognising the co-dependencies of these three critical factors in business today – people , work & clients, our success lies in our ability to manage these three elements at the highest quality level.

Our culture of quality service to the client and their work is founded on five core principles: commitment, reputation, innovation, capacity and focus.

commitment

Cridlands has made a long-term investment in the practice of business law throughout Australia. This commitment has resulted in significant corporate knowledge and specialist industry understanding within the firm. Our commitment to complementing our client’s changing business needs has also led to the establishment of Cridlands’ offices in Adelaide and Darwin.

Commitment for Cridlands is also about our staff. Our people are our business. Cridlands has a happy, stable and team-based working environment in which a culture of professionalism is encouraged and a commitment to quality is second nature.

reputation

Cridlands’ long and continuing associations with our valued clients, together with our ability to attract new clients in today’s increasingly competitive national marketplace, are strong indicators of our success at meeting client needs.

Our reputation is reaffirmed by our client feedback and industry accolades. Clients have consistently ranked Cridlands a “premier” law firm and its lawyers highly ranked in national industry publications.

innovation

We are innovative in our approach to clients. As a service provider, Cridlands knows it has to understand the industries in which our clients do business as well as knowing our clients’ resources, priorities and goals. We have long recognised the need to think outside the traditional legal dispute process to deliver commercially focused solutions.

Cridlands has embraced technology because we understand its power to inform, communicate with, and deliver services to our clients, no matter where they are situated. We also understand the imperatives of applying technology to achieve quality control, transparency, accountability and cost efficiencies.

capacity

Capacity is about ability and size. Our size offers substantial flexibility to our clients. We are able to tailor our processes to complement our clients’ need for legal services and to truly work in association, unlike some of our larger competitors.

Cridlands has the professional ability and capacity with the depth of resources to assign the right lawyer or industry-focused team to each specific issue or claim, to achieve the best outcome.

Our partner-lawyer ratio allows us to strike a balance between partner level involvement with clients and the cost effective delivery of services. Our clients expect, and receive, high-level strategic advice from our partners, not just isolated matter solutions.

focus

Cridlands lawyers have developed strong business and government links. We understand the changing, and at times conflicting, interests and priorities of government, business and individuals. Our client service focus is strategic and commercial – appreciative of the pressures and demands on business and the interests of stakeholders.